Terms & Conditions

Appointment Screening 

 

Appointments may be subject to screening of clients for therapist safety and or to discuss medical concerns.

 

Cleaning & Hygiene / Illness 

Face masks are no longer mandatory, so worn at your discretion. If you would like the therapist to wear a face mask and or gloves please let them know before or at the appointment. 

As a close contact service high standards of hygiene and cleaning have always been important and expect the same from my clients. If you suspect an infectious illness Covid -19 or other please cancel or postpone until your are recovered. 

Cancellation 

Should you need to cancel or reschedule your appointment I ask you to please let me know as soon as possible. Late cancellation within 24 hours of appointment can result in a charge of 50% of the service price and no shows 100%. 

Late arrivals 

Please notify me asap if you are going to be late for the appointment time, session will be complete in the remaining time unless Its possible to extend.

Payment

Payments for my St ives room can be made before or after the treatment. Payment for mobile appointments must be made either upon booking or in advanced of appointment following the reminder email. 

If you prepay before an appointment and I your therapist am unable to fulfil the appointment obligation (e.g due to sudden illness) a full refund can be issued and or reschedule made. Receipts are available on request.

Inappropriate behaviour

Inappropriate behaviour of any kind will not be tolerated (this includes but is not limited to physical /verbal abuse or intimidation, intoxication, sexual - be that advances or requests). I will end the treatment or contact with clients who display inappropriate behaviour with immediate effect and without refund.

 

 

 

GDPR & Privacy Policy

My business complies with the latest General Date Protection Regulation requirements. By filling in your contact details on this website and coming for treatment you are giving consent for me Jasmine Powell to hold your personal information.

What personal information do I collect & what do I use it for?

 

With your consent your personal Information obtained during booking and consultation will be use for the purpose of contacting you with regards to your appointments and to inform the course of massage therapy. Any information obtain will be kept strictly confidential.

How is your information stored?

Your information and personal records are stored on a password protected computer and a secure server for the legally required time. Any paper records are uploaded digitally or stored in a locked unit until then.

 

If you do not wish for your details to be held and wish for them to be deleted, updated or to report a date breach please contact me.

Cookies? 

This website uses essential cookies used by Wix.

To find out more about cookies go to -  allaboutcookies.org


To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

(I may modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.)